Privacy policy

1) Introduction and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how we handle your personal data when you use our website. Personal data is all data that can be used to identify you personally.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Comling GmbH, Neue Bahnhofstr. 4a, 75056 Sulzfeld, Germany, Tel.: +49 7269/ 5299359, Email: info@comling.net. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

2) Data collection when visiting our website

2.1 If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the site server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

The website visited
Date and time of accessing the website
Volume of data transmitted in bytes
Source/reference from where you accessed the website
Browser used
Operating system used.
IP address used (anonymous if applicable)

The data is processed in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not disseminated or used in any other way. However, we reserve the right to check the server logfiles retrospectively if there is concrete evidence of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential information (e.g. orders or enquiries to the data controller), this website uses SSL and TSL encryption. An encrypted connection can be identified by the character sequence “https://” and the lock symbol in your browser title.

3) Hosting & Content Delivery Network

To host our website and display the page content, we use a provider who provides its services itself or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your device. Some of these cookies are automatically deleted when the browser is closed (so-called "session cookies"), some of these cookies remain longer on your device and allow you to save page settings (so-called "persistent cookies"). In the latter case, you can see the storage duration in the overview of the cookie settings in your web browser.

If personal data is also processed by individual cookies we use, the processing takes place in accordance with Art. 6 Paragraph 1 lit. b GDPR either for the execution of the contract, in accordance with Art. 6 Paragraph 1 lit. According to Art. 6 Para. 1 lit.f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general.

Please note that the functionality of our website may be restricted if you reject cookies.

5) Contacting us

5.1 Own review reminder

We use your e-mail address as a one-off reminder to submit an evaluation of your order, solely on the basis of your express consent in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time by sending a message to the person responsible for data processing.

5.2 Shop information

For review reminders we use the services of the following provider: ShopAuskunft GmbH, Kohlgartenstraße 11-13, 04315 Leipzig

We transmit your e-mail address and any other customer data to the provider solely on the basis of your express consent in accordance with Article 6 Paragraph 1 lit.

You can revoke your consent to us or the provider at any time with effect for the future.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

5.3 ShopVote

We use the services of the following provider for rating reminders: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany

We transmit your e-mail address and any other customer data to the provider solely on the basis of your express consent in accordance with Article 6 Paragraph 1 lit.

You can revoke your consent to us or the provider at any time with effect for the future.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

5.4 Trusted Shops

For review reminders, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany

We transmit your e-mail address and any other customer data to the provider solely on the basis of your express consent in accordance with Article 6 Paragraph 1 lit.

You can revoke your consent to us or the provider at any time with effect for the future.

We are jointly responsible with the provider for the processing described above in accordance with Art. 26 GDPR. The shared responsibility agreement can be viewed here: https://help.etrusted.com/hc/ de/articles/4402587369105-Contract-%C3%BC-on-joint-responsibility-under-GDPR

5.5 WhatsApp Business

You have the option of contacting us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called “business version” of WhatsApp.

If you contact us via WhatsApp in the course of a specific business (for example, an order), we will store and use the mobile phone number you use for WhatsApp and - if provided - your first name and last name for handling and responding to your enquiry in accordance with Article 6(1)(b) GDPR. On the same legal basis we will request further data (order number, customer number, address, or email address) from you via WhatsApp if required to be able to assign your enquiry to the relevant process.

If you use our WhatsApp contact for general enquiries (e.g. regarding our range of services, availabilities, or regarding our website), we will store and use the mobile phone number you use for WhatsApp and, if provided, your first name and last name in accordance with Article 6(1)(f) GDPR on the basis of our legitimate interest in the efficient and timely provision of the information requested.

Your data will always only be used for answering your enquiry by WhatsApp. They will not be passed on to third parties.

Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp business account, we use a mobile end device whose address book only stores the WhatsApp contact data of those users who have also contacted us via WhatsApp.

This ensures that each person whose WhatsApp contact details are stored in our address book has agreed to the transmission of their WhatsApp telephone number from the address books of their Chat contacts by accepting the WhatsApp conditions of use when using the App on their device for the first time. This is in accordance with Article 6(1)(a) GDPR. This excludes transmission of data of those users that do not use WhatsApp and/or have not contacted us via WhatsApp.

The purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your related rights and setting options to protect your privacy can be found in WhatsApp's data protection information: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded an order processing contract with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

As part of the processing mentioned above, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US data protection framework (EU-US Data Privacy Framework), which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.

5.6 When contacting us (e.g. via contact form or email), personal data is processed – exclusively for the purpose of processing and answering your request and only to the extent required for this.

The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the facts in question have been finally clarified and provided that there are no legal storage obligations to the contrary.

6) comment function

As part of the comment function on this website, your comment, information about the time the comment was created and the name of the commentator you have chosen will be saved and published on this website. Furthermore, your IP address will be logged and saved. The IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content by submitting a comment. We need your e-mail address in order to contact you if a third party should complain that your published content is illegal.

The legal basis for the storage of your data is Article 6 Paragraph 1 lit. b and f GDPR. We reserve the right to delete comments if they are objected to as illegal by third parties.

As a user, you can subscribe to the follow-up comments. You will receive a confirmation email to ensure that you are the owner of the email address provided (double opt-in procedure). The legal basis for data processing in the case of subscribing to comments is Article 6 (1) (a) GDPR. You can unsubscribe from current comment subscriptions at any time with effect for the future. For more information on how to unsubscribe, please refer to the confirmation e-mail.

7) Data processing when opening a customer account

In accordance with Article 6 Paragraph 1 Letter b GDPR, personal data will continue to be collected and processed to the extent required in each case if you provide it to us when opening a customer account. The data required for opening an account can be found in the input mask of the corresponding form on our website.

A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. After your customer account has been deleted, your data will be deleted provided that all contracts concluded have been completed, there are no legal retention periods to the contrary and we have no legitimate interest in further storage.

8) Use of customer data for direct advertising

8.1 Registration for our e-mail newsletter

If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. To send the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive the newsletter once you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Article 6 (1) (a) GDPR. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data we collect when registering for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

8.2 The newsletter plugin

Our e-mail newsletter is sent via this provider: Webagile SAS, Via Trieste 8, 36065 Mussolente, Italy

Based on our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when registering for the newsletter to this provider in accordance with Article 6 (1) (f) GDPR so that they can send the newsletter on our behalf.

Subject to your express consent in accordance with Article 6 (1) (a) GDPR, the provider also carries out a statistical evaluation of the success of newsletter campaigns using web beacons or tracking pixels in the emails sent, the opening rates and specific interactions with the content of the newsletter can be measured. Device information (e.g. time of access, IP address, browser type and operating system) is also collected and evaluated, but not merged with other databases.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded an order processing contract with the provider, which protects the data of our site visitors and prohibits disclosure to third parties.

8.3 SMS marketing

On our website you have the option of registering to receive SMS notifications about current offers, promotions and information about orders placed.

Your mobile phone number is required to send SMS notifications. Providing further data is voluntary and is used to address you personally.

The so-called double opt-in procedure is used to send SMS messages, which ensures that advertising SMS messages are only sent to you if you have expressly given us your consent by clicking on a verification link sent to the specified mobile phone number have confirmed receipt of the SMS.

By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6 (1) (a) GDPR. When you register for SMS messaging, the date and time of registration are also saved to detect any possible misuse of your mobile phone number at a later date. The data collected during registration will be used exclusively for the purposes of advertising via SMS messages.

You can unsubscribe from SMS sending at any time by sending a message to the person responsible mentioned above and thereby revoke your consent with effect for the future. Once you have unsubscribed, your mobile phone number will be immediately deleted from the distribution list unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

8.4 WhatsApp newsletter

If you register for our WhatsApp newsletter, we will send you regular information about our offers via WhatsApp. The only mandatory information for sending the newsletter is your mobile phone number.

To send the newsletter, include our communicated mobile phone number in the address contacts of your mobile device and send us the message "Start" via WhatsApp. By sending this WhatsApp message, you give us your consent to the use of your personal data in accordance with Art. 6 Para. 1 lit. a GDPR for the purpose of sending newsletters. We will then add you to our newsletter distribution list.

The data collected by us when registering for the newsletter will only be processed for the purposes of advertising through the newsletter. You can unsubscribe from the newsletter at any time by sending us the "Stop" message via WhatsApp. After unsubscribing, your mobile phone number will be deleted from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this declaration.

Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA.

We therefore use a mobile device to send our WhatsApp newsletter, the address book of which only stores the WhatsApp contact details of our newsletter recipients. This ensures that every person whose WhatsApp contact data is stored in our address book, already when using the app on their device for the first time, by accepting the WhatsApp terms of use in the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR has consented. The transmission of data from users who do not use WhatsApp and / or have not contacted us via WhatsApp is excluded.

We have concluded a data processing agreement with WhatsApp that protects the data of our newsletter recipients and prohibits it from being passed on to third parties.

As part of the processing mentioned above, data may be transferred to servers of Meta Platforms Inc. in the USA.

8.5 Goods availability notification by email

For items that are temporarily unavailable, you can sign up to receive goods availability notifications by email. We will send you a one-time email notification about the availability of the item you have selected. The only mandatory information for sending this notification is your email address. The provision of further data is voluntary and may be used in order to be able to address you personally. We use the so-called double opt-in procedure for sending e-mails, which ensures that you will only receive a notification if you have expressly confirmed your consent to this by clicking on a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Article 6 (1) (a) GDPR. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data collected by us when registering for our email notification service for the availability of goods is used strictly for the intended purpose.

You can unsubscribe from the availability notifications at any time by sending a message to the person responsible mentioned above. After you have unsubscribed, your e-mail address will be deleted immediately from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration .

8.6 Cart reminders by email

If you cancel your purchase from us before completing the order, you have the option of being reminded of the contents of your virtual shopping cart once by e-mail.

The only mandatory information for sending this reminder is your e-mail address. Providing further data is voluntary and may be used to address you personally. We use the so-called double opt-in procedure for sending e-mails, which ensures that you only receive a notification if you have expressly confirmed your consent to this by clicking on a verification link sent to the e-mail address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Article 6 (1) (a) GDPR to send a shopping cart reminder. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data we collect when you register for our e-mail notification service is used strictly for the intended purpose.

You can unsubscribe from the shopping cart reminders at any time by sending a message to the person named above. After you have unsubscribed, your e-mail address will be deleted immediately from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we will inform you in this declaration .

9) Data processing for order processing

9.1 Transmission of image files for order processing by e-mail

On our website, we offer customers the opportunity to commission the personalization of products by sending image files by email. The submitted image is used as a template for personalizing the selected product.

The customer can send us one or more image files from the memory of the end device used via the e-mail address provided on the website. We then record, store and use the files transmitted in this way exclusively to manufacture the personalized product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed about this in the following paragraphs. Any further transfer does not take place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all the processing operations just mentioned are carried out exclusively for the purpose of processing your online order in accordance with Article 6 (1) (b) GDPR.

After the order has been processed, the transmitted image files are automatically and completely deleted.

9.2 Transmission of image files for order processing via upload function

On our website, we offer customers the opportunity to commission the personalization of products by transmitting image files via an upload function. The submitted image is used as a template for personalizing the selected product.

Using the upload form on the website, the customer can transmit one or more image files from the memory of the end device used to us directly via automated, encrypted data transmission. We then record, store and use the transmitted files exclusively for the production of the personalized product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be explicitly informed about this in the following paragraphs. Any further transfer does not take place. If the transmitted files or the digital motifs contain personal data (in particular images of identifiable persons), all the processing operations just mentioned are carried out exclusively for the purpose of processing your online order in accordance with Article 6 (1) (b) GDPR.

After the order has been processed, the transmitted image files are automatically and completely deleted.

9.3 Insofar as it is necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Article 6 (1) (b) GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we will process the contact information you provided when placing your order in order to inform you personally within the scope of our statutory information obligations pursuant to Art. 6 (1) (c) GDPR. Your contact information will be used strictly for the purpose of notifying you of updates owed by us and will only be processed by us to the extent necessary for the respective information.

In order to process your order, we also work together with the following service provider (s) who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

9.4 Forwarding of personal data to shipping service providers

- German postal service

We use the following provider as a transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We will pass on your e-mail address and/or telephone number to the provider in accordance with Article 6 (1) (a) GDPR before the goods are delivered for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to do so during the ordering process have given consent. Otherwise, we will only pass on the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Article 6 (1) (b) GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or the delivery notification is not possible.

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
- DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– DHL Express

As a transport service provider, we use the following provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– DHL Express Austria

We use the following provider as transport service provider: DHL Express (Austria) GmbH, Am Europlatz 2 (Objekt G), 1120 Wien

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– DHL Freight

As a transport service provider, we use the following provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
- DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– DPD Austria

We use the following provider as a transport service provider: DPD Direct Parcel Distribution Austria GmbH, Arbeitergasse 46, Leopoldsdorf 2333, Austria

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– FedEx

As a transport service provider, we use the following provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– GLS

As a transport service provider, we use the following provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
–Hermes

We use the following provider as a transport service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
- Austrian post

As a transport service provider, we use the following provider: Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
– TNT

As a transport service provider, we use the following provider: TNT Express GmbH, Haberstraße 2, 53842 Troisdorf, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.
- UPS

As a transport service provider, we use the following provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

The consent can be revoked at any time with effect for the future to the above-mentioned person responsible or to the provider.

9.5 We reserve the right to forward your data to the debt collection service provider mediaFinanz GmbH, Weiße Breite 5, 49084 Osnabrück, if our payment claim has not been settled despite prior reminders. In this case, the debt will be collected directly by the debt collection service provider.

The purpose of passing on your data is to fulfill the contract in accordance with Article 6 Paragraph 1 Clause 1 Letter b GDPR and to protect our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Article 6 Paragraph 1 Clause 1. XNUMX lit. f GDPR.

9.6 Electronic termination option for continuing obligations with consumers

Consumers who have entered into contracts on this website for ongoing obligations subject to payment (e.g. subscription contracts) have the option of terminating them using an electronic button in accordance with the applicable notice periods.

Clicking on the button leads to a confirmation page on which the consumer can provide more information about the cancellation, clearly identify himself and then electronically declare his cancellation.

The collection of personal data and their transmission to us takes place in accordance with Article 6 Paragraph 1 Letter b GDPR and only to the extent that they are necessary for the proper processing of the termination. Also on the basis of Article 6 (1) (b) GDPR, the personal data provided will be used to confirm receipt of the notice of termination and the time of termination electronically in text form. Another legal basis for processing is Art. 6 (1) (c) GDPR. We are legally obliged to provide an electronic termination option for consumer contracts concluded by way of electronic commerce about ongoing obligations that are subject to payment.

9.7 Sanctions list comparison

When initiating business relationships and processing orders, we reserve the right to compare the personal data you provide to us with data from sanctions lists of the European Union and/or its individual member states and to decide on the establishment of the business relationship or the execution of the order based on the results of this comparison.

This data processing is carried out in accordance with Art. 6 (1) (c) GDPR due to our legal obligation to check and ensure that we do not enter into business relationships with sanctioned natural or legal persons and thus prevent the provision of resources to such persons.

10) web analytics services

Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google (Universal) Analytics sets cookies, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude direct personal reference.

The information is transmitted to Google servers and processed there. Transmissions to Google LLC based in the USA are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services related to website activity and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected as part of the use of Google (Universal) Analytics is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the end device used, only takes place if you have given us your express consent in accordance with Article 6 (1) (a) GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service using the "Cookie Consent Tool" provided on the website.

We have concluded an order processing contract with Google, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/ de/ privacy/, https://policies.google.com/ privacy?hl=of&gl=de and under https://policies.google.com/technologies/partner sites

Demographics
Google (Universal) Analytics uses the special "demographic characteristics" function and can use this to create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third parties. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to a specific person and will be deleted after being stored for a period of two months.

Google signals
As an extension to Google (Universal) Analytics, Google Signals can be used on this website to create cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google can analyze your usage behavior across devices and database models, including cross-devices, subject to your consent to the use of Google Analytics in accordance with Article 6(1)(a) GDPR conversions, create. We do not receive any personal data from Google, only statistics. If you want to stop the cross-device analysis, you can disable the "Personalized advertising" function in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=of
For more information about Google Signals, see the following link: https://support.google.com/analytics/answer/7532985?hl=of

UserIDs
As an extension to Google (Universal) Analytics, the "UserIDs" function can be used on this website. If you have consented to the use of Google (Universal) Analytics in accordance with Article 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, analyzed across devices.

11) Retargeting/ remarketing and conversion tracking

WooCommerce Order Attribution Tracking

This website uses the conversion tracking technology of the following provider: Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA

If you have reached our website from an advertisement on the provider's domain, the success of the advertisement can be traced with the help of cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain device and browser information, including your IP address, is read using tracking technology in order to record and evaluate user actions predefined by us (e.g. completed transactions, leads, search queries on the website, views of product pages). This enables us to create statistics about usage behavior on our website after an advertisement has been forwarded, which we use to optimize our offering.
All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

12) Page functionalities

12.1 Reddit Plugins

Our website uses plugins from the social network of the following provider: Reddit Inc., 548 Market St., Suite 16093, San Francisco, CA 94104, USA

These plugins enable direct interactions with content on the social network.

In order to increase the protection of your data when you visit our website, the plugins are initially deactivated using a so-called “2-click” or “Shariff” solution.

This integration ensures that no connection to the provider's servers is established when a page of our website that contains such plugins is called up.

Your browser only establishes a direct connection to the provider's servers when you activate the plugins and thus give your consent to data transmission in accordance with Article 6 Paragraph 1 lit. Regardless of whether you log into an existing user profile, a certain amount of information about your device used (including your IP address), your browser and your page history is transmitted to the provider and processed there if necessary.

If you are logged into an existing user profile on the provider's social network, information on interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no influence on the data that has already been transmitted to the provider.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

For the transmission of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

12.2 X plugins

Our website uses social network plugins from the following provider: Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland

These plugins enable direct interactions with content on the social network.

In order to increase the protection of your data when you visit our website, the plugins are initially deactivated using a so-called “2-click” or “Shariff” solution.

This integration ensures that no connection to the provider's servers is established when a page of our website that contains such plugins is called up.

Data may also be transferred to: X Corp., USA

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

12.3 Vimeo

This website uses plugins to display and play videos from the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA

If you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. Certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, create playback statistics and prevent abusive behavior.

If you are logged into a user account with the provider when you visit the site, your data will be assigned directly to your account when you click on a video. If you do not want this to be assigned to your account, you must log out before pressing the play button.

All of the aforementioned processing, in particular the setting of cookies for reading information on the end device used, only takes place if you have given us your express consent in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service using the “Cookie Consent Tool” provided on the website.

12.4 Youtube

This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data can also be transmitted to: Google LLC., USA

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the provider's servers at the time of video playback to load the content. Certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, create playback statistics and prevent abusive behavior.

12.5 Shop information

Graphic elements from the following provider are integrated into our website to display external customer reviews and/or an externally awarded quality mark: ShopAuskunft GmbH, Kohlgartenstraße 11-13, 04315 Leipzig

If you call up a page on our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider.

If personal data is also processed, this is done in accordance with Article 6 Paragraph 1 Letter f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the attractive design of our website.

12.6 Store Vote Graphics

Graphic elements from the following provider are integrated on our website to display external customer ratings and/or an externally awarded quality mark: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany

12.7 Trustami seal of trust

Our website contains graphic elements from the following provider to display external customer reviews and/or an externally awarded quality mark: Trustami GmbH, Schröderstraße 5, 10115 Berlin, Germany

12.8 Trusted Shops Trust Badge

Graphic elements from the following provider are integrated on our website to display external customer ratings and/or an externally awarded quality mark: Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany

If you order from us online, further processing may take place.

Depending on your express consent in accordance with Article 6 Para. 1 lit to check existing registration for the provider's services (in particular the "Buyer Protection") and, if necessary, to enable a new registration.

In the event of an established existing registration or in the event of a new registration with the provider for its services (in particular buyer protection), your order information (order total, order number, purchased product) and your email address will be processed based on the contractual agreement with the provider in accordance with Art. 6 Paragraph 1 lit. b GDPR is transmitted to them and further processed by them in order to provide the services (in particular buyer protection).

12.9 Our website includes graphic elements from the following provider to display external customer reviews and/or an externally awarded quality mark: Trustindex Ltd, Nyari Pal utca 15, 2724 Ujlengyel, Hungary.

12.10 Google Maps

This website uses an online map service from the following provider: Google Maps (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is a web service for displaying interactive (land) maps to visually display geographic information. Using this service will show you our location and make it easier to get there.

As soon as you call up those sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google's servers and stored there. This can also result in transmission to the servers of Google LLC. come in the US. This occurs regardless of whether Google provides a user account through which you are logged in or whether a user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them.

The collection, storage and evaluation are carried out in accordance with Article 6 Paragraph 1 Letter f GDPR on the basis of Google's legitimate interest in the display of personalized advertising, market research and/or the needs-based design of Google websites. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google when using Google Maps, you also have the option of completely deactivating the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website cannot then be used.

As far as is legally required, we have obtained your consent to your data being processed as described above in accordance with Article 6(1)(a) GDPR. You can withdraw your consent at any time with future effect. To exercise the withdrawal of your consent, please refer to the option for exercising an objection as detailed above.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/ de/ privacy/

12.11 – Best Currency Converter

This website uses the “Best Currency Converter” service provided by Grizzly Apps SRL, Str. Muresului No. 7 Bloc E23, Scara B, Apartament 15, Brasov, Romania (“Best Currency Converter”). Based on our legitimate interest in displaying prices in the local currency of your location, Best Currency Converter collects your IP address in accordance with Art. 6 Para. 1 lit. f GDPR and evaluates it in order to adapt price displays on the website to your location. The IP address is not stored permanently. Furthermore, after the initial currency adjustment, Best Currency Converter sets a functional cookie in the browser of the device used to save the currency setting for the duration of a session. At the end of this session, the cookie is automatically deleted.

12.12 Google Web Fonts

This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider.

Data can also be transmitted to: Google LLC, USA

The processing of personal data in the course of establishing a connection with the provider of the fonts will only be carried out if you have given us your express consent in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service using the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/ de/ privacy/

12.13 hCaptcha

On this website we use the CAPTCHA service of the following provider: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA

The service checks whether an entry is made by a natural person or improperly through machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. In order to ensure that an action is carried out by a human and not by an automated bot, the provider collects the IP address of the device used, identification data for the type of browser and operating system used, as well as the date and duration of the visit and sends these to for evaluation Provider server.

The legal basis is our legitimate interest in determining individual personal responsibility on the Internet and avoiding misuse and spam in accordance with Article 6 (1) (f) GDPR.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

12.14 Google Translate

This website uses the "Google Translate" translation service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") via an API integration. To ensure that the translation is automatically displayed based on your choice of language, the browser you use will connect to Google's servers. Google uses "cookies", which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including your shortened IP address) is usually transferred to a Google server and stored there; this may also involve transmission to Google LLC servers in the USA.

All processing described above, in particular the setting of cookies for reading information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/ de/ privacy/

12.15 Weglot

This website uses the translation service of the following provider via an API integration: Weglot SAS, 7 cité Paradis, 75010 Paris, France

To ensure that the translation is automatically displayed based on your choice of language, your browser connects to the provider's servers. The provider uses so-called "cookies," which are text files stored on your computer that enable analysis of your website usage. The information generated by the cookie about your use of the website (including your abbreviated IP address) is usually transferred to a server of the provider and stored there.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

12.16 Google Customer Reviews (formerly Google Certified Dealer Program)

We work with Google through the Google Customer Reviews program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program gives us the opportunity to collect customer reviews from users of our website. After making a purchase on our website, you will be asked whether you would like to take part in a Google email survey.

If you give your consent in accordance with Article 6(1)(a) GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate the shopping experience on our website. The review you submit will then be aggregated with our other reviews and displayed on our Google Customer Reviews logo and on our Merchant Center dashboard. Your rating will also be used for Google seller ratings. As part of the use of Google customer reviews, personal data may also be transmitted to the servers of Google LLC. come in the US.

You can revoke your consent at any time by sending a message to the Data Controller or to Google.

Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/ de/ privacy/

13) Tools and miscellaneous

13.1 – sevDesk

To carry out the accounting, we use the cloud-based accounting software service from the following provider: sevDesk GmbH, Hauptstraße 115, 77652 Offenburg, Germany

The provider processes incoming and outgoing invoices and, if necessary, the bank transactions of our company in order to automatically record invoices, match them to the transactions and create the financial accounting from them in a partially automated process.

If personal data is also processed, the processing is based on our legitimate interest in the efficient organization and documentation of our business transactions in accordance with Art. 6 (1) (f) GDPR.

13.2 Cookie Consent Tool

This website uses a so-called “cookie consent tool” to obtain effective user consent for cookies and cookie-based applications that require consent. The “cookie consent tool” is displayed to users when they access the page in the form of an interactive user interface on which consent can be given for certain cookies and/or cookie-based applications by checking a box. By using the tool, all cookies/services requiring consent are only loaded if the respective user gives their consent by checking the box. This ensures that such cookies are only set on the user's device if consent has been given.

The tool sets technically necessary cookies in order to save your cookie preferences. Personal user data are generally not processed here.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of our legitimate interest in a Legally compliant, user-specific and user-friendly consent management for cookies and therefore a legally compliant design of our website.

Another legal basis for processing is Article 6 (1) (c) GDPR. As the person responsible, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

If necessary, we have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

Further information on the operator and the setting options for the cookie consent tool can be found directly in the corresponding user interface on our website.

13.3 Wordfence

For security purposes, this website uses the service of the following provider: Defiant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA

The provider protects the website and the associated IT infrastructure against unauthorized third-party access, cyber attacks, viruses and malware. The provider records the IP addresses of users and, if applicable, other data on their behavior on our website (in particular URLs accessed and header information) in order to detect and ward off illegitimate page access and dangers. The recorded IP address is compared with a list of known attackers. If the recorded IP address is recognized as a security risk, the provider can automatically block it from accessing the page. The information collected in this way is transferred to a server of the provider and stored there.

The data processing described is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interests in protecting the website from harmful cyber attacks and in maintaining structural and data integrity and security.

If visitors to the website have login rights, the provider also sets cookies (= small text files) on the visitor's end device. With the help of the cookies, certain location and device information can be read out, which enables an assessment to be made as to whether the login-authorized access comes from a legitimate person. At the same time, access rights can be evaluated via the cookies and released via an internal firewall according to the authorization level. Finally, the cookies are used to register irregular access by site administrators from new devices or new locations and to notify other administrators of this.
These cookies are only set if a user has login rights. The provider does not set any cookies for site visitors without login authorization.
If personal data is processed via the cookies, the processing is carried out in accordance with Art. 6 Para.1 lit f.

We have concluded an order processing contract with the provider, which ensures the protection of the data of our site visitors and prohibits unauthorized disclosure to third parties.

13.4 FiboSearch

This website uses the search technology service of the following provider: Damian Góra Web Development, Dr. Adama Bilika 2/28, 42-500 Bedzin, Poland

To provide the search function for articles via the search field and for navigation and filters, the provider collects and stores certain user information (e.g. the user or session ID) in an anonymous form.

If personal data is also processed here, the processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in providing an error-tolerant search for articles and therefore in optimal marketing of our offer.

14) Rights of the data subject

14.1 The applicable data protection law grants you the following rights of data subjects (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective exercise requirements:

Right to information in accordance with Art. 15 GDPR;
Right to rectification in accordance with Art. 16 GDPR;
Right to deletion in accordance with Art. 17 GDPR;
Right to restriction of processing in accordance with Art. 18 GDPR;
Right to information in accordance with Art. 19 GDPR;
Right to data portability in accordance with Art. 20 GDPR;
Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR;
Right to lodge a complaint in accordance with Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA WITHIN A BALANCING OF INTERESTS AND BASED ON OUR OVERRIDING LEGITIAMTE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH FUTURE EFFECT FOR REASONS EMANATING FROM YOUR SPECIFIC SITUATION.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT WE WILL TERMINATE PROCESSING THE RELEVANT DATA. WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING PRIVILEGED REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING PURPOSES AT ANY TIME. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT WE WILL TERMINATE PROCESSING THE RELEVANT DATA FOR DIRECT ADVERTISING PURPOSES.

15) Storage period of personal data

The storage duration of personal data is determined by the respective legal framework, the processing purpose, and - where appropriate - additionally by the respective legal retention period (e.g. retention periods pertaining to commercial or tax legislation).

When processing personal data on the basis of an express consent in accordance with Article 6 Paragraph 1 lit. a GDPR, the data concerned will be stored until you revoke your consent.

If legal retention periods exist for data that have been processed within transactional or transactional-similar obligations on the basis on Article 6(1)(b) GDPR, these data will be routinely erased after expiry of the retention period provided they are no longer required for the fulfilment or initiation of a contract and/or no legitimate interest on continued storage continues from our side.

When processing personal data on the basis of Article 6 Paragraph 1 Letter f GDPR, this data will be stored until you exercise your right of objection in accordance with Article 21 Paragraph 1 GDPR, unless we can provide compelling reasons worthy of protection prove the processing that outweighs your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Article 6 (1) (f) GDPR, this data will be stored until you exercise your right of objection under Article 21 (2) GDPR.

If any other information of this declaration about specific processing situations does not result in any other outcomes, stored personal data will be erased when they are no longer required for the purposes for which they were collected or processed in any other way.

16) Video surveillance on the company premises

We use video surveillance on our premises.
This serves to enforce our house rules, to prevent and investigate crimes (e.g. theft, vandalism) and to secure our property.
The legal basis is Art. 6 (1) (f) GDPR in conjunction with Section 4 BDSG.
Our legitimate interest is the protection of our property and ensuring the safety of our employees.
Recipients of the recordings are exclusively internal, authorized persons.
Data is stored in encrypted form and deleted after 72 hours at the latest, unless a security-relevant incident occurs.
Further information about video surveillance can be found at the entrance to the monitored area.

Status: 12.12.2025/12/08, 42:XNUMX:XNUMX p.m