Privacy Policy

Responsible for the data processing is:
Crocifisso Gueli & Jonas Rink
Perlacher Strasse 80 D
81539 Munich
support@kratomdudes.com

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.1. Access data and hosting

You can visit our website without giving any personal information. Each time a web page is called up, the web server merely automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.

These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This is in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.2. Data collection and use for contract execution, contacting

We collect personal data if you voluntarily provide us with this information as part of your order or when contacting us (eg via contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for contract handling and processing of your inquiries. Insofar as you consent to this pursuant to Art. 6 para. 1 p. 1 lit. If you have issued a DSGVO by choosing to open a customer account, we will use your data for the purposes of customer account opening. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.3. Data transfer

For fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Data transfer to collection companies
For fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO we pass on your data to a commissioned collection agency, as long as our payment claim has not been settled despite the previous reminder. In this case, the claim is collected directly by the collection agency. In addition, the disclosure of the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, is effective in asserting or enforcing our claim for payment in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.4. Cookies

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which are predominantly justified in the interest balance, in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox ™ https://support.mozilla.org/en/kb/cookies-allow-and-recognize
Opera ™: https://help.opera.com/latest/web-preferences/#cookies

Failure to accept cookies may limit the functionality of our website.

Google reCAPTCHA
For the purpose of protection against misuse of our web forms and against spam, we use some of the forms on this site to use the Google reCAPTCHA service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter: Google) By Verification With manual input, this service prevents automated software (so-called bots) from performing abusive activity on the site. This is in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO the preservation of our legitimate interests in the protection of our website against misuse as well as a trouble-free presentation of our online presence.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the review methods that allow an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transmitted to and stored by Google on servers in the United States. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.
Google is certified under the EU-US Privacy Shield. A current certificate can here be viewed. As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection by Google of the data generated by the JavaScript or the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google, by executing in your browser settings of JavaScripts or the setting of cookies. Please note that this may limit the functionality of our web site for your use.
Learn more about Google's privacy policy here.

Our online presence on Instagram
Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We inform you about our products and ongoing promotions.
When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for a consent (consent) in the data processing, eg with the help of a checkbox, the legal basis of data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can here eingesehen werden.
The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider. If you still need help in this regard, you can contact us.
Instagram: https://help.instagram.com/519522125107875

Opposition possibility (opt-out):
Instagram: https://help.instagram.com/5195221251078755. Sending evaluation reminders by e-mail

If you give us your express consent during or after your order in accordance with Art. 6 para. 1 S. 1 lit. If you have issued a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via our rating system.
This consent can be withdrawn at any time by a message to the contact option described below.6. Contact and your rights

As a victim, you have the following rights:

  • according to Art. 15 DSGVO, the right to demand information on the personal data processed by us in the scope specified therein;
  • in accordance with Art. 16 DSGVO, the right to demand immediate correction of incorrect or completed personal data stored by us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims
    is required;
  • according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
    - the accuracy of the data is disputed by you;
    - the processing is unlawful, but you reject its deletion;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims or
    - you have lodged an objection against the processing in accordance with Art. 21 DSGVO;
  • according to Art. 20 DSGVO, the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 DSGVO the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

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right to
To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant as part of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose. ************************************************** ******************

Privacy policy created with the Trusted Shops legal text in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

reCAPTCHA

To protect your requests via the internet form, we use the reCAPTCHA service of Google Inc. (Google). The query is used to distinguish whether the input is made by a human or abusive by automated, mechanical processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google. For more information about Google's privacy policy, see: https://policies.google.com/privacy?hl=de