Published on Kommentar hinterlassen

Important notice: Express delivery charges increase

Dear customers,

Today we would like to inform you transparently about an important change.

Due to increased costs in the areas of transport, energy, and logistics, we are unfortunately forced to adjust our express shipping costs. This decision was not easy for us, as we want to continue offering you fair value for money.

The adjustment to express shipping costs is effective immediately. This affects express shipping (various shipping providers) and DHL Express shipping. Of course, we are continuing to work on making our processes as efficient as possible to minimize the impact on you.

Thank you for your understanding!

We wish you a wonderful time and are happy to answer any questions you may have.

Best Regards
Your Kratomdudes team

Published on Kommentar hinterlassen

Technical issue with email communication *resolved*

Dear customers,

Unfortunately, we are currently experiencing a technical malfunction in our email system.

For this reason, we are currently unable to reliably process either incoming or outgoing emails.

Our team is already working hard to find a solution to resolve the problem as quickly as possible.

In the meantime, we ask for your understanding and patience.

Should you have an urgent matter, you can alternatively reach us via WhatsApp +49 15563 292276 or by phone at +49 7269 – 5299576 .

Thank you for your understanding!

Best Regards
Your Kratomdudes team

Published on Kommentar hinterlassen

Black Week promotion *expired*

CODE: BLACK15

FROM: 25.11.2024

BIS: 01.12.2024

CONDITIONS: Can be used as often as you like within the period. Cannot be combined with other vouchers. Anyone can use the voucher. No cash payment possible. 

 

The entire team would like to thank you very much for your orders, your feedback and your loyalty. We really appreciate it. Thank you very much and have a wonderful “Black Week”.