Important notice for your Christmas and New Year's orders!
The end of the year is approaching, and with it the time... where parcel services are reaching their limits.
DHL and all other shipping providers are experiencing high demand during the pre-Christmas period. significantly increased parcel volumes what to extended Shipping times can lead.
So that your orders can still be processed arrive on time, bWe kindly ask you to order early.
Please also note, that at No pickups on December 24.12th and 31.12st. This is done via parcel services.
We are of course doing our best to ship your packages as quickly as possible – including through branch drop-offs and parcel lockers.
Important DHL deadlines for Christmas shipping:
Within Germany: December 22.12nd until 12 noon
Neighboring countries: 19.12.
other EU countries: 15.12/16.12 / 18.12. / XNUMX.
worldwide: 06.12.
We are of course happy to answer any questions you may have.
We wish you a peaceful Advent season,
Your Kratomdudes team
Hi
I just placed an order. Do you think it will arrive before New Year's Eve?
Kind regards,
Johanna
Dear Johanna,
Thank you so much for your kind message.
Our customer service team has looked into your request and will send you a message shortly.
We wish you a wonderful day and a great start to the new year.
Best regards,
Your Kratomdudes team